PitchYou
Pitch You — Digital Recruiting via WhatsApp
PitchYou (PitchYou GmbH) offers a GDPR-compliant, AI-powered recruiting solution via WhatsApp, including automated interviews, job matching, and direct ATS integrations. Servers are hosted in Germany, and the company collaborates with an ISO-certified partner. Since December 2024, PitchYou has been part of talentsconnect operations GmbH; the product is now marketed as talentsconnect ChatAgent.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO-zertifizierter WhatsApp Business API-Partner (Norm in Quellen nicht spezifiziert)
- Hosting-Partner Hetzner (bekannt für ISO/IEC 27001; nicht explizit von PitchYou bestätigt)
- Myra Security WAF/CDN/SSL für Website (deutscher Anbieter)
- ISO 27001
Data & Hosting
Data residency
Germany (Hetzner) and the EU/EEA (e.g., 360dialog, WhatsApp Ireland)
Hosting
Communication via WhatsApp is end-to-end encrypted. Access to the PitchYou application is via HTTPS. Defined retention periods for providers (24 hours for PitchYou/360dialog for message processing; 7 days for WhatsApp Ireland for metadata).
Retention & deletion
WhatsApp messages and media are typically deleted by PitchYou/360dialog within 24 hours after processing; WhatsApp Ireland retains metadata for up to 7 days. In the PitchYou app: multi-step deletion—1) Move to “Rejected” (no automated notification), 2) permanent deletion by the recruiter, 3) irreversible masking/removal of personal data 6 months after final deletion.
GDPR-compliant architecture; Data Processing Agreement (DPA) available pursuant to Art. 28 of the GDPR. Reference to an ISO-certified partner. Data storage in Germany/the EU.
More on our subprocessorsFeature Scope
- WhatsApp application channel based on the WhatsApp Business API, including a custom business account in the company’s brand identity
- Automated chat interviews with customizable, target-group-specific questionnaires
- Reminders in case of interruption (one-time message after 1 hour) and gamification elements; current interview completion rate of 82%, average time of 2:36 minutes per application
- 1-on-1 chat for fast, direct communication and a matching algorithm to prioritize suitable candidates
- Response validation to ensure application quality
- Automatic translation into 25 languages to reduce barriers
- Data transfer directly to the existing applicant tracking system (ATS); References: Talention, Softgarden
- Optional module/use case “RecruitMe”: Screening and onboarding via WhatsApp – regardless of the application’s origin
- Data protection/security: GDPR-compliant use of the WhatsApp Business API; PitchYou works with an ISO-certified partner, server operations in Germany; for the ISS client example, detailed data flows, EU/EEA data storage, and defined retention periods (24 hours for PitchYou/360dialog, 7 days for WhatsApp Ireland). WhatsApp content is end-to-end encrypted; DPA/AVV available per Art. 28 GDPR [https://www.pitchyou.de/pitchyou, https://www.pitchyou.de/nutzungsbedingungen-iss]
- Employer Branding: Applications via the company’s own verified WhatsApp Business account in the corporate CI
Pricing hints: A free demo and a free trial of the WhatsApp interview feature are available. Customer references highlight “great value for money”; specific pricing model/tiers not provided.
Security hints: GDPR-compliant architecture using the WhatsApp Business API; use of an ISO-certified partner; server operations in Germany (PitchYou) and the EU (360dialog, WhatsApp Ireland). End-to-end encryption of WhatsApp content; defined retention periods (PitchYou/360dialog: 24 hours, WhatsApp Ireland: 7 days). DPA/AVV mentioned per Art. 28 GDPR.
Compliance notes: Explicit: GDPR-compliant; DPA (Art. 28 GDPR). Reference to ISO-certified partner. BCR details pertain to the client side (ISS) [https://www.pitchyou.de/pitchyou, https://www.pitchyou.de/nutzungsbedingungen-iss].
Implementation hints: Quick setup and easy ATS integration according to customer testimonials (Talention “live in no time,” Softgarden “no problem”). Onboarding includes setting up a business account/CI, creating questionnaires, and mapping to the ATS.
Support hints: Customers praise “excellent support.” Official contact: info@pitchyou.de; free demo booking available.
Integration hints: Direct transfer to common ATS/applicant tracking systems; examples mentioned: Talention, Softgarden. Use of the WhatsApp Business API as a messaging infrastructure. APIs/webhooks not explicitly described [https://www.pitchyou.de/pitchyou, https://www.pitchyou.de/nutzungsbedingungen-iss].
- Channels: WhatsApp (official WhatsApp Business API) and web chat on the career page.
- AI Job Assistant: Dialogue-based interaction, job matching, follow-up questions about the position, suggestions for related jobs, natural interview based on the job posting.
- Automation: Consultation, qualification, structured interview, automatic transfer to ATS; a single universal link/QR code for all positions.
- Integrations: Transfer of complete applications to the ATS; use of the WhatsApp Business API; web chat integration on career pages.
- Multilingualism: Available in over 27 languages.
- Security/Privacy: Data stored exclusively on servers in Germany; use of the official WhatsApp Business API; GDPR-compliant process.
- Conversion/Performance: Highlighted high conversion rate (82%).
- Compliance: GDPR with data residency in Germany.
- No-code/Low-friction UX: Start directly via button/link/QR code, without forms or media breaks.
Pricing hints: Typical SaaS/feature-based sales process with 'Book a free demo'.
Security hints: Mentioned: Data stored exclusively on servers in Germany; use of the official WhatsApp Business API; GDPR-compliant.
Compliance hints: Explicitly stated: GDPR-compliant; data residency in Germany.
Implementation hints: No specific implementation timeline; references to easy integration (button/link/QR code on career page, web chat, WhatsApp channel). Demo/masterclass offered.
Integration hints: ATS transfer of the complete application (no specific providers named); Channels: WhatsApp Business API and web chat on the careers page.
- WhatsApp-based recruiting: 1:1 chat and automated interview flows (automations) for screening and onboarding; contact via personalized messages or automated interviews; consent-based communication; manual addition or Excel upload of contacts.
- Broadcast (1:n) messaging: send one message to many candidates (availability checks, invites to automations).
- Automated screening and real-time insights: answers flow back into RecruitMe; recruiters see live progress of automations; matching algorithm ranks candidates based on weighted questionnaires (build your own or use templates).
- Onboarding via WhatsApp: manage selected candidates, resolve questions quickly, and send onboarding questionnaires to multiple hires.
- Multimedia support: candidates and recruiters can exchange photos, videos, scanned documents, and voice notes.
- Auto-translation: interviews automatically translated into 25 languages.
- Entry points and tracking: start via links or QR codes; evaluate by campaign; reporting/analytics mentioned.
- Standalone or ATS-integrated: use PitchYou’s standalone applicant management (matching, chat, permissions, locations) or integrate with 30+ ATSs; auto-transfer of WhatsApp application data to the leading ATS; support for ATS-defined screening questions.
- Branding: CI-compliant brand presence on WhatsApp via your own WhatsApp Business API account.
- Security & data handling: GDPR-compliant; data transmitted encrypted; servers in Germany; ISO-certified partner for the WhatsApp Business API; company accesses a secure interface (not WhatsApp directly).
- Support: active support team and email support (support@pitchyou.de) including onboarding assistance.
- Performance claims: 82% interview completion rate; 30+ ATS integrations.
Pricing hints: Quote-based pricing (price available upon request). Two commercial options: PitchYou Standalone (includes WhatsApp application, links/QR codes, campaign evaluation, active support, CI-compliant brand presence via own WhatsApp Business API, automatic translation, email support, standalone applicant management with intelligent matching, direct chat, location identification, authorization/visibility management) and PitchYou ATS Integration (includes the above plus automatic transfer to ATS and support for ATS-defined screening questions; additional features available upon request).
Security hints: GDPR/DSGVO-compliant approach; data transmitted encrypted; servers located in Germany; ISO-certified partner for the WhatsApp Business API; access via secure interface (company does not access WhatsApp directly).
Compliance notes: Explicit GDPR/DSGVO compliance stated.
Implementation hints: Can be used as a standalone solution or integrated into an existing ATS. Vendor provides onboarding assistance; customer quotes suggest a quick go-live for ATS integrations.
Support notes: Active support team and email support (support@pitchyou.de). Support available during onboarding and for ongoing issues.
Integration hints: 30+ integrations with leading ATS systems; automatic transfer of WhatsApp application data to the ATS; examples mentioned by customers include Talention and Softgarden. Uses the WhatsApp Business API.
Features at a Glance
Recruiting & ATS
- AI screening/ranking
- Recruiting analytics
Security & IT
- Data residency region
- RBAC
Analytics
- Dashboards
Data & API
- API
- Data export
Mobile
- Responsive UI
Compliance
- GDPR
- DPA available
Core HR
- Roles & permissions
Onboarding
- Tasks & owners
Pricing Model
On request
Prices are quoted individually. A free demo and a WhatsApp interview to try are available. A customer describes the value for money as good.
Implementation
Quick ATS integration, according to customers (Talention, Softgarden). Test interview and demo available.
Support
Time zones: - EMEA
Customers report excellent support. Demo appointments can be scheduled.
Integrations
360dialog
OtherWhatsApp Business Solution Provider (BSP) in the EU; data stored in the EU/EEA.
Talention
ATSDirect transfer of application data to the ATS.
Softgarden
ATSDirect transfer of application data to the ATS.
WhatsApp Business API
APIMessaging infrastructure for chat interviews; end-to-end encryption.
WhatsApp (WhatsApp Ireland)
OtherOperator of the WhatsApp platform in the EU; 7-day deletion period, according to the information provided.
Webchat (Karriereseite)
OtherEmbedding a chat widget on the careers page.
Applicant Tracking System (generic)
ATSTransfer of structured application data to the ATS.
Multiple ATS (30+)
ATSAuto-transfer of WhatsApp application data; supports ATS-defined screening questions.
Excel/CSV Import
OtherManual import of contacts for consented WhatsApp communication.
