Nomi Health
We’re rebuilding healthcare to be accessible and affordable for all.
Nomi Health provides a direct healthcare platform that connects employers, payers, providers, and members to simplify how care is delivered, purchased, and paid. Its solutions include healthcare financial services (real-time payments and billing infrastructure), Artemis by Nomi Health analytics for benefits optimization, and a direct contracts network that links local employers with providers to reduce costs and administrative waste.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
- SOC 2 (Artemis by Nomi Health)
- HITRUST Essentials (e1) (Artemis App)
Data & Hosting
Data residency
US
Hosting
Publicly documented controls: encryption in transit and at rest, authentication for every access, patching/scans, penetration tests, continuous monitoring/logging, zero-trust approach.
Retention & deletion
After profile information is changed or deleted, Nomi Health may continue to retain submitted data for backups, archiving, fraud and abuse prevention, analytics, or legal obligations.
Privacy and HIPAA notices have been published. Payer/financial services are described as compliant with regulations for financial transactions.
Feature Scope
Direct Network: direct contracts with providers, transparent pricing and predictable spend, incentives for high-quality cost-effective care, reduced administrative burden, access to virtual care, and a broad provider selection to improve outcomes and reduce costs for self-funded employers. Financial Services: healthcare-specific modern payments infrastructure enabling real-time transactions for billing, claims decisions, and payments; multiple clearinghouses for improved transaction processing; claims editing for payment accuracy; 100% paperless experience for payers, providers, and patients; faster payment reconciliation to providers and self-insured employers. Analytics (Artemis by Nomi Health): best-in-industry analytics to turn complex benefits data into action; modules include Artemis Perspectives (population insights), Artemis Console (vendor program evaluation), and Artemis Ad Hoc Analytics (customer-controlled data lake and exploration); scale claims include $150B+ spend captured, 500M+ claims analyzed yearly, and 30M+ members impacted. Security: encryption of all data in transit and at rest; authentication of all data access; routine patching and security scanning; periodic penetration testing; automated production environment with limited human interaction; continuous monitoring and logging for anomaly detection; verification of users/visitors with a zero-trust posture. Compliance: privacy and HIPAA notices published; platform described as complying with regulations for financial transactions. Integrations: seamless interface with current EMR systems for payers; use of multiple clearinghouses to enhance transaction processing; provider portal and member/provider search available; analytics consolidates multi-source benefits data into a unified data lake.
Pricing hints: Appears contract-based/enterprise with outcomes-based value propositions. Claims include up to 30% savings via direct contracting and statements of up to 50% cost reductions in platform messaging.
Security hints: Controls disclosed: encryption in transit and at rest, authentication for all data access, routine patching and security scanning, periodic penetration testing, automated production with limited human access, continuous monitoring and logging, zero-trust style verification of users/visitors.
Compliance hints: Privacy and HIPAA notices stated as published; payer platform described as complying with regulations.
Implementation hints: Described as a turnkey solution for payers; direct network and payments appear deployable alongside existing EMR and clearinghouses.
Support hints: General Contact Us form and FAQs; provider portal available.
Integration hints: Integrates/seamlessly interfaces with current EMR systems for payers; uses multiple clearinghouses for claims and payment transaction processing; analytics ingests multi-source benefits data into a consolidated data lake; provider portal present.
Features at a Glance
Analytics
- Dashboards
- Custom reports
Data & API
- Data export
Security & IT
- RBAC
- Audit logs
Administration
- Audit trail
Mobile
- Responsive UI
Pricing Model
On request
Prices and terms: on request. Contract- and outcomes-oriented enterprise model for self-funded employers, payers, and providers. Vendor-stated savings: up to approximately 30% through direct contracting; in some contexts, the platform also cites up to 50%.
Implementation
Interfaces with existing EMR systems; use of multiple clearinghouses. Onboarding steps or standard timeline: Upon request; depends on scope, region, and existing vendor stack.
Support
SLA: According to the vendor, help is available through in-app chat within 90 seconds.
Time zones: - US
Public contact form (email-based) and FAQs; provider portal available. SLAs, chat, phone, or support hours: Upon request.
Integrations
Provider portal
OtherNative portal for providers; listed here for completeness though not a third-party integration.
EMR/EHR systems (unspecified)
OtherSeamless interface with current EMR/EHR systems for payers.
Clearinghouses (multiple, unspecified)
OtherUses multiple clearinghouses to enhance claims and payment transaction processing.
Benefits data sources (unspecified)
OtherArtemis consolidates multi-source benefits data into a unified data lake.