nilo
Mental health support for a healthy team and a strong culture
nilo is a platform for mental health in the workplace. Companies gain access to one-on-one sessions with over 500 psychologists in more than 50 languages, group sessions, a media library, customized leadership programs, and an HR dashboard with insights. The solution is suitable for teams distributed regionally or globally and adheres to high security and data protection standards (including ISO/IEC 27001; hosted on AWS in Frankfurt, Germany).
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- GDPR-aligned privacy program
- ISO/IEC 27001 measures referenced (no public claim of certification)
- ISO/IEC 27001
Data & Hosting
Data residency
EU-based hosting (AWS Frankfurt) is mentioned.
Retention & deletion
The privacy policy states that website logs are retained for up to seven days and that data from contact and demo workflows is retained for the relevant purpose. It does not detail a complete, product-wide retention policy.
Feature Scope
Sources: https://nilohealth.com/pricing/; https://nilohealth.com/de/preise/; https://nilohealth.com/trust/; https://nilohealth.com/
- 1:1 sessions with licensed/qualified psychologists (500+ network)
- Group formats: roundtables and group sessions
- Self-guided programs, digital exercises, and daily meditations
- Leadership/management coaching and tailored leadership programs
- HR Dashboard / company wellbeing analytics for insights and transparency
- Plans: Calm, Balance, Thrive; add-ons in Thrive include EAP modules, family/relative support, and custom workshops
- Multilingual: psychologists in 50+ languages; platform available in DE, EN, ES, FR, RO; global coverage across all time zones
- Evidence-based, science-backed care; rigorous expert vetting (5% acceptance rate noted)
- Security & privacy: GDPR-compliant; data protected by advanced encryption; ISO/IEC 27001 measures; privacy by design; strict confidentiality and access limitation
- Compliance: GDPR stated; ISO/IEC 27001 security framework referenced
- Implementation & success: tailored onboarding (Balance/Thrive), dedicated rollout support; Customer Success team
- Modern EAP solution positioning, including support during growth, change, and restructuring
Pricing hints: Tiered plans billed annually; price depends on employee count, chosen services, and features. Calm starts at a minimum package price of €600/month; Balance and Thrive pricing depend on company size. No setup fee. Currency: EUR (on pricing pages). Sources: https://nilohealth.com/de/preise/; https://nilohealth.com/pricing/
Security hints: GDPR-compliant; user data protected by advanced encryption; implements measures aligned with ISO/IEC 27001; privacy by design; confidentiality with strictly limited access. Sources: https://nilohealth.com/pricing/; https://nilohealth.com/trust/
Compliance hints: Explicitly mentions GDPR compliance. References ISO/IEC 27001 for information security. Sources: https://nilohealth.com/trust/; https://nilohealth.com/pricing/
Implementation hints: No setup fee; dedicated team to help with roll-out; tailored onboarding included in Balance and Thrive. Sources: https://nilohealth.com/pricing/; https://nilohealth.com/de/preise/
Support hints: Customer Success support included (Balance/Thrive). Contact via email and phone listed on site. Psychologists available in every timezone. Sources: https://nilohealth.com/pricing/; https://nilohealth.com/
Integration hints: HR Dashboard/analytics is part of the product; EAP modules available in Thrive. Sources: https://nilohealth.com/pricing/; https://nilohealth.com/
Features at a Glance
Analytics
- Dashboards
Security & IT
- Data residency region
Compliance
- GDPR
Learning
- Course catalog
Mobile
- iOS/Android app
- Responsive UI
Pricing Model
Per employee
Prices depend on the number of employees and the services and features chosen; billing is annual. Calm starts at a minimum package price of €600 per month; Balance and Thrive prices depend on company size. There is no setup fee.
Implementation
Support
Email · Phone
