metagame Plattform
Metagame — Future-proof HR solutions for the gamer generation
metagame AI GmbH combines gaming and esports with HR to strengthen employer branding, recruiting, retention, and digital corporate culture. Through its "Outplayed" event and recruiting format, as well as a platform for talent and companies, metagame creates Metaskill profiles based on gaming data and self-assessments to enable better matchmaking and modern HR processes.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
FROM
Hosting
Hosting on AWS with servers located in Germany; protection against bot attacks via Cloudflare Bot Management. IP addresses in server logs are anonymized within 24 hours. Access from third countries is permitted for maintenance and support purposes (contractually safeguarded by SCCs and DPF).
Retention & deletion
Retention and deletion periods are defined by data category. IP addresses in server logs are anonymized within 24 hours at the latest. Data is deleted or anonymized when it is no longer needed for its purpose or upon request in accordance with GDPR data subject rights.
Operations in compliance with the GDPR, BDSG, and TTDSG. Data processing agreements with service providers; use of EU Standard Contractual Clauses (SCCs) for transfers to third countries. References to the EU-U.S. Data Privacy Framework for certain U.S. service providers (e.g., AWS, Cloudflare, Google, Mixpanel). Joint controllership with social media platforms for Insights is possible.
More on our subprocessorsFeature Scope
- Employer branding: Company profiles, community building, events, and marketing to strengthen the employer brand.
- Recruiting: Talent profiles (professional and gaming accounts), job postings, applicant tracking, matchmaking, aptitude testing, self-assessment, algorithmically generated metaskill profiles based on linked gaming data.
- Company Esports (Outplayed): Full-service event (organization, execution, marketing), selection/matchmaking, talent evaluation to support decision-making. Focus on personality/teamwork rather than traditional AC.
- Social features: Chats, groups, friend lists; moderation by super admins and rules of conduct.
- Memberships: Free basic membership; premium membership for companies with additional features.
- Security/Technology: Hosted on AWS with servers located in Germany (data residency), access from third countries permitted during maintenance if necessary; Cloudflare Bot Management to protect against bot attacks; IP anonymization/log management; consent management for cookies.
- Compliance/Data Protection: GDPR (BDSG, TTDSG) as legal basis; EU Standard Contractual Clauses (SCCs) with data processors; EU-US Data Privacy Framework (AWS, Cloudflare, Google, Mixpanel); defined deletion and retention periods; data processing agreements with service providers.
- Integrations/Ecosystem: Interfaces to games (game accounts, ranks, playstyle) for generating metaskills; Marketing/analytics tools (Google Analytics, Mixpanel, Hotjar, LinkedIn Insight, Facebook Pixel), appointment scheduling (Calendly), social/content platforms (Discord, Twitch, YouTube, Instagram, TikTok, LinkedIn, Twitter/X), content embeds.
- Events & Rules: Tournament playbooks, ticketing/dispute handling via tournament admin/operations team; focus on charity/Play for Purpose.
Pricing hints: Membership model: Free basic features (for all users); paid premium membership for businesses with advanced features. Prices in EUR, displayed before use; possible deposit/prepayment; Price adjustments with advance notice; after a minimum usage period, renewal for an indefinite term with monthly billing.
Security hints: Hosted on AWS (server location: Germany) with possible support access from third countries; Cloudflare Bot Management against automated attacks; IP addresses are anonymized within 24 hours; analytics/cookie consent framework in place.
Compliance hints: Explicit GDPR compliance (including BDSG, TTDSG), data processing agreements with service providers (AWS, Cloudflare, etc.), EU Standard Contractual Clauses (SCCs), EU-US Data Privacy Framework (including AWS, Cloudflare, Google, Mixpanel). Defined retention/deletion periods.
Implementation hints: Platform onboarding via registration (Talents/Companies), profile creation (Professional and Gaming accounts), admin verification for company employees. For events/tournaments: metagame acts as a full-service provider (organization, execution, marketing, selection, matchmaking, evaluation).
Support options: Contact via email (hello@themetagame.ai), partially via a dedicated platform address (help@themetagame.gg in privacy policy), phone contacts listed on the website; moderation by super admins; tournament support/disputes via tickets and the operations team.
Integration hints: Game account/gaming data interfaces (for ranks/skill profiles); Analytics/Marketing: Google Analytics, Mixpanel, Hotjar, LinkedIn Insight Tag, Facebook Pixel; Infrastructure/Security: AWS (DE), Cloudflare; Social/Media: Discord, Twitch, YouTube, Instagram, TikTok, LinkedIn, Twitter/X, Xing; Appointment booking: Calendly. Web embeds and third-party content are supported.
- Talent and employee profiles: Divided into Professional Account (CV, skills, career) and Gaming Account (game accounts, ranks, playstyle, gaming bio)
- Data-driven skill assessment: Integration with linked game interfaces; continuous updating of game data; algorithm creates personalized meta-skill profiles to support decision-making in recruiting
- Event-based recruiting: Outplayed Company Esports Cup as an employer branding and recruiting event; organization, execution, marketing, selection, matchmaking, and evaluation of talent as a full-service HR offering
- Retention and culture: Building internal gaming communities, company esports, team-building formats, promotion of digital culture, and employee retention
- Analytics and tracking: Google Analytics and Mixpanel (consent-based) for usage analysis and product improvement
- Hosting and infrastructure: AWS as a data processor with servers located in Germany; Cloudflare Bot Management for IT security
- Integrations and content: Social media and streaming integrations (Twitch, YouTube, TikTok, LinkedIn, Instagram, Twitter, Xing); appointment booking via Calendly
- Data protection and security practices: IP anonymization of server logs after 24 hours at the latest; EU Standard Contractual Clauses and EU-US Data Privacy Framework for certain service providers; cookie consent management; detailed deletion and retention periods
- HR and management consulting: Customized solutions ranging from employer branding and recruiting to cultural development, including a scientific framework for assessment support
Security hints: AWS as a data processor with data processing in Germany; potential access from third countries in the event of disruptions, secured by EU Standard Contractual Clauses and the EU-US Data Privacy Framework; Cloudflare Bot Management cookies for IT security; IP addresses are anonymized after 24 hours at the latest; cookie consent mechanism in place.
Compliance hints: GDPR-compliant operations; EU Standard Contractual Clauses with AWS, Mixpanel, Cloudflare, Google; EU-US Data Privacy Framework certifications for relevant US service providers mentioned; defined data subject rights, retention and deletion periods; joint responsibility with social media platforms for profile insights.
Implementation hints: Talents and employees register and create professional and gaming profiles; company admin verifies employee assignment; events such as Outplayed are organized as a full-service offering by metagame (organization, execution, marketing, selection, matchmaking, evaluation).
Support hints: Contact via email (hello@themetagame.ai); additional contact address help@themetagame.gg listed in the Platform Privacy Policy; social channels (LinkedIn, Discord, Instagram, Twitch, YouTube, TikTok, Twitter).
Integration hints: Interfaces to games for retrieving game data for Metaskill profiles; analytics integrations: Google Analytics, Mixpanel; IT security/infrastructure: Cloudflare, AWS; appointment scheduling: Calendly; embedded content/presence: Twitch, YouTube, TikTok, LinkedIn, Instagram, Twitter, Xing.
Features at a Glance
Talent
- Skills management
Security & IT
- Data residency region
Pricing Model
On request
Membership model: Free basic features; paid premium membership for companies with additional features. Prices are displayed before use; a deposit or advance payment may be required. Price changes are announced in advance. After the minimum usage period, the membership continues for an indefinite term with monthly billing.
Implementation
Self-service onboarding via registration for talent and companies; creation of professional and gaming profiles; verification of employees by company administrators. For Company Esports/Outplayed, metagame acts as a full-service provider (organization, execution, marketing, selection, matchmaking, and evaluation support).
Support
Email · Phone · Ticketing · Discord/Social
Contact us via hello@themetagame.ai, among other channels; also listed as help@themetagame.gg in the platform's privacy policy. Tournament/event support, including ticketing and dispute resolution, is provided by the tournament admin/operations team. Moderation is handled by super admins, and rules of conduct apply.
Integrations
Game-Datenschnittstellen (verschiedene Games)
APIRetrieving game, rank, and match data to create Metaskill profiles; continuously updating linked accounts.
Google Analytics
OtherConsent-based usage analysis; IP anonymization/consent management as outlined in the Privacy Policy.
Mixpanel
OtherProduct/Event Analytics (consent-based).
Cloudflare Bot Management
OtherCDN/Bot protection; security cookies in accordance with the policy.
Amazon Web Services (AWS)
OtherHosting/IaaS; Server location: Germany; Data processor.
Calendly
OtherAppointment Scheduling/Integration.
Twitch
OtherStreaming/social media embeds/links.
YouTube
OtherVideo/streaming embeds/links.
TikTok
OtherSocial media content embeds/links.
Social media and employer branding integrations and links; joint responsibility for insights mentioned.
Social media content embeds/links.
Twitter/X
OtherSocial media content embeds/links.
Social media and employer branding integrations and links.
