Friday Pulse
Smart people data for successful teams
Friday Pulse is a people analytics platform that measures and improves team happiness and culture through short weekly check-ins and quarterly deeper dives. Using psychometrically tested questions, smart algorithms and expert consultancy, it provides real-time, actionable insights for leaders and teams.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
- SOC 2
Data & Hosting
Data residency
Data stored and processed in compliance with strict EU data protection regulations.
Hosting
- TLS/SSL for all traffic - Servers in secure data centers with strictly monitored and controlled physical access - Regular server patching - Server access logged and limited to essential personnel; username + key authentication - Strict firewalls against unauthorized network access - 24/7/365 monitoring of systems and code by automated tools and staff - Automated dependency and code security scanning; mandatory code reviews - Production logs monitored for anomalies - Payments handled by a fully audited third party
Retention & deletion
Personal data is retained while the account is in use or for a period specified in the contract. It is deleted within 30 to 60 days after account closure. Some data may be retained longer for specified legal, regulatory and security purposes; de-identified information is retained.
Data Processing Agreement (DPA) available via Help Center. Privacy policy and terms are published in Help Center.
Feature Scope
Core measurement and insight: Happiness KPI™ for real-time team sentiment tracking with weekly or monthly cadence; Culture Profile using the Five Ways to Happiness at Work (Connect, Be Fair, Empower, Challenge, Inspire) to uncover drivers; heatmaps across teams/locations; comparative benchmarks by sector, country, and size; tailored impact reports with prioritized, data-driven actions. Risk and prediction: predictive risk assessments to pinpoint teams at risk of underperformance, high turnover, or burnout with recommendations and an intuitive dashboard. Team activation: a Team Building Tool that prompts sharing of successes, frustrations, ideas, and thank-yous; interactive dashboards surfacing topics for discussion; curated team-building questions to spark conversations; celebrate and improve workflows to reinforce positive dynamics. Integrations: native Slack and Microsoft Teams integrations to deliver weekly flows, reminders, summaries, and thank-yous via bot; Friday Pulse API for programmatic access. Security: TLS/SSL encryption in transit; servers in secure data centers with monitored/controlled physical access; regular security patching; restricted server access using username + key auth; strict firewalls; 24/7/365 monitoring of systems and code; automated dependency and code security scanning; mandatory code reviews; production log monitoring for anomalies; payments handled by a fully audited third party. Compliance and privacy: data stored in compliance with strict EU data protection regulations; Data Processing Agreement available; privacy policy and terms published. Deployment and admin: simple setup with account-level Integrations tab; MS Teams installation guided flow requiring org/MS admin; automatic install/uninstall behavior for users as they are added/retired; email identity matching required across FP and Slack/Teams. Plans: Classic (one‑off survey), Essential (monthly pulse), Pro (weekly pulse) with first survey/month free options and per‑user pricing.
Pricing hints: Classic (one-off survey): first survey free, then €9.00 per person (excl. VAT). Essential (monthly pulse): first month free, then €4.50 per person/month. Pro (weekly pulse): first month free, then €6.25 per person/month. Discounts for 100+ users; free offer up to 250 users; prices exclude VAT/sales tax. Currency shown in EUR.
Security hints: TLS/SSL for all traffic; secure data centers with monitored physical access; regular server patching; restricted server access with username/key; strict firewalls; 24/7/365 monitoring of systems and code; automated dependency and code security scans; mandatory code reviews; production log anomaly monitoring; payments via audited third party.
Compliance hints: Data stored in compliance with strict EU data protection regulations; Data Processing Agreement available; privacy policy and terms linked.
Implementation hints: Get started immediately with first measure/month free; choose monthly or weekly cadence. Admin connects Slack or MS Teams via Integrations tab; requires FP admin and Microsoft org admin to set up Teams; automatic (un)installation for user lifecycle; email identity must match across systems.
Support hints: Help Center with setup and data privacy articles; email support at help@fridaypulse.com; general inquiries hello@fridaypulse.com; demo requests demo@fridaypulse.com.
Integration hints: Native Slack and Microsoft Teams integrations (bot-based flows, reminders, thank-yous); Friday Pulse API.
- Happiness KPI: real-time tracking of team happiness with weekly or monthly measurement options; trend identification, rapid response to issues, and celebration of successes.
- Culture Profile: identifies the drivers behind happiness using the Five Ways to Happiness at Work (Connect, Be Fair, Empower, Challenge, Inspire); includes heatmaps, comparative benchmarks by size/sector/geography, and a tailored Impact Report with prioritized actions.
- Predictive Risk Assessments: algorithms highlight teams at risk of underperformance, high turnover, or burnout; prioritizes issues for early intervention via an intuitive dashboard.
- Team Building Tool: prompts teams to share successes, frustrations, ideas, and thank-yous; interactive dashboards and curated discussion questions to support ongoing team conversations and improvements.
- Measurement cadence: weekly check-ins or monthly pulses; one-off survey option (Classic) for a snapshot baseline with culture profile and risk indicators.
- Multi-team/location support: heatmaps and org-wide views across multiple teams and locations; benchmarking across sector, country, and size.
- Integrations: native Slack and Microsoft Teams integrations deliver weekly flows, reminders, summaries, and thank-you notes via a bot; requires matching user emails across systems. Public API available (Friday Pulse API).
- Security: SSL/TLS encryption in transit; servers in secure data centers with controlled physical access; regular security patching; strict firewalls; access limited to essential personnel with key-based auth; logging and anomaly monitoring; code dependency scanning and continuous security checks; code reviews; 24/7/365 monitoring; payments handled by audited third party; data stored in compliance with strict EU data protection regulations.
- Onboarding and offers: first measure/month free offers; demo booking; ability to start quickly and scale across teams.
- Reporting and insights: real-time dashboards for leaders; monthly risk reports on higher tiers; tailored action recommendations.
- Communication and engagement: prompts for recognition and thank-yous to reinforce positive dynamics; reminders via Slack/Teams.
Pricing hints: Classic (one-off survey): First survey free; then €9.00 per person (discounts for 100+ users). Essential (monthly pulse): First month free; then €4.50 per person/month. Pro (weekly check-ins): First month free; then €6.25 per person/month. Free offer up to 250 users. All prices exclude VAT/sales tax. Contact for large org, not-for-profit, and education discounts.
Security hints: SSL/TLS for all traffic; secure data centers with strict physical access; regular server patching; access logged and limited to essential personnel with username/key authentication; strict firewalls; continuous automated code checks and dependency scanning; code reviews before production; production logs monitored for anomalies; 24/7/365 monitoring by tools and staff; payments via fully audited third party; data stored in compliance with strict EU data protection regulations.
Compliance hints: States compliance with strict EU data protection regulations. Data Processing Agreement (DPA) available in Help Center. Privacy Policy, Terms of Use, and Cookies documented.
Implementation hints: Quick start with first measure/month free; choose weekly or monthly cadence. Simple admin-led setup; Slack/MS Teams integrations require admin permissions and matching user emails; Teams bot delivers flows/reminders/thank-yous automatically after integration.
Support hints: Help Center knowledge base; email support via hello@fridaypulse.com and technical support via help@fridaypulse.com. Company based in London, UK.
Integration hints: Native integrations: Microsoft Teams and Slack (deliver weekly flows, reminders, summaries, and thank-yous; auto-install/uninstall behavior tied to user lifecycle; requires matching emails). Public API available (Friday Pulse API).
Features at a Glance
Data & API
- API
- Data export
Integrations
- MS Teams integration
- Slack integration
Security & IT
- RBAC
- Data residency region
Compliance
- GDPR
- DPA available
Analytics
- Dashboards
- Custom reports
Mobile
- Responsive UI
Pricing Model
Per user
Plan 1: per user – First survey free (up to 250 users). Subsequent surveys €9.00 per person (excluding VAT/sales tax). Discounts for 100+ users; nonprofit and education discounts available. Contact sales for larger organizations. Plan 2: per user – First month free (up to 250 users). Then €4.50 per person/month (excluding VAT/sales tax). Includes Slack and Microsoft Teams integration. Discounts for 100+ users; nonprofit and education discounts available. Plan 3: per user – First month free (up to 250 users). Then €6.25 per person/month (excluding VAT/sales tax). Includes weekly check-ins and the Team Building Tool. Discounts for 100+ users; nonprofit and education discounts available.
Implementation
- Configurable scheduler (weekly/monthly open/close windows, automatic reminders) - Quarterly Culture Profile scheduling; contact support to adjust duration/weeks if needed - Minimum report size for anonymity defaults to 3 responses; can be increased - Rollout feature available to onboard new teams and capture baseline Culture Profile
Support
Email · Help Center (self-serve docs and videos)
Integrations
Slack
OtherNative integration to deliver weekly flows, reminders, summaries, and thank-yous via bot.
Microsoft Teams
OtherNative integration with guided installation; requires Microsoft organization admin; delivers flows, reminders, summaries, and thank-yous.
Friday Pulse API
APIProgrammatic access to data and functionality. Docs: https://api-docs.fridaypulse.com/
