encore
EncorePeople — encore® – Celebrate your teams and your values every day!
encorePeople offers encore, a peer-to-peer social recognition and rewards SaaS that aligns recognition with company values and culture. The platform features global rewards (900+ rewards across 120+ countries, 80+ currencies, 30+ languages), roles and permissions, news posts, and a digital recognition wall. It supports SSO (e.g., Google, Microsoft 365), is ISO 27001 certified and GDPR compliant, with all data stored and managed in the EU. Simple to use with free setup and self-onboarding.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001:2022
- ISO 27001
- SOC 2
Data & Hosting
Data residency
{"region":"EU","notes":"All data stored and managed within the EU."}
Hosting
GDPR-aligned security posture; EU hosting stated.
Retention & deletion
Customer data remaining on the servers is permanently deleted 30 days after the contract ends. Customers can retrieve and save their data themselves during the contract term.
GDPR compliant; ISO 27001 certified; EU data residency.
Feature Scope
Recognition and culture: Real-time recognition feed/digital wall; write messages, select company values, add images/GIFs/video; virtual badges aligned to brand values; applause and comments. Campaigns: Admins create configurable campaigns (eThank-you, monetary rewards, recurring automated awards for birthdays/anniversaries); budget allocation and denominations; multiple admins (Enhanced+). Rewards: Global reward catalog with 900+ rewards across 120+ countries, 80+ currencies; local and premium reward options (Premium); employee wallet and integrated voucher shop for redemption. Admin/controls: Roles and permissions, organise colleagues into teams, set budgets per campaign, manage finances, invite users. Reporting/analytics: Real-time reporting suite and dashboards; extended/advanced reports (Enhanced). Internationalisation: 30+ languages; plan-based limits on countries/languages (Core/Enhanced) with unlimited options on Premium. Integrations/SSO: SSO with Google or Microsoft 365; integrations with Microsoft Teams, Slack, and Office 365 (Enhanced); API suite (Premium). Deployment options: SaaS by default; Enterprise offers hybrid/on‑premises server and fully customisable UI. Security & privacy: ISO 27001:2022 certified; GDPR compliant; EU data hosting. Onboarding: Self-onboarding in 5 steps; free to set up; start in minutes.
Pricing hints: Plan structure: Core (free up to 5 users; unlimited users available; 1 country [UK, DE or US], 1 language [UK, DE or US], up to 4 campaigns, SSO with Microsoft or Google); Enhanced (everything in Core + up to 4 additional countries and languages, up to 4 campaigns, extended reports, multiple admins, integrations with Teams, Slack, Office 365); Premium (everything in Enhanced + unlimited countries/languages/campaigns, API suite, dedicated account management, local & premium rewards); Enterprise (custom pricing; fully customisable UI; hybrid/on‑prem server). Pricing billed monthly based on selected user count; additional fees may apply for rewards; currencies shown: EUR, GBP, USD; prices listed ex. VAT.
Security hints: SSO with Google or Microsoft 365; ISO 27001:2022 certified; GDPR compliant; data stored and managed within the EU. Enterprise option for hybrid/on‑premises server.
Compliance hints: GDPR compliant with EU data residency; ISO 27001:2022 certified.
Implementation hints: Self-onboarding in 5 steps, typically around 20 minutes; SaaS with free setup; start recognising within minutes. Enterprise offers hybrid/on‑prem deployment.
Support hints: Dedicated account management included in Premium.
Integration hints: SSO via Google and Microsoft 365; app integrations with Microsoft Teams, Slack, and Office 365 (Enhanced); API suite available on Premium.
Features at a Glance
Analytics
- Dashboards
- Custom reports
Core HR
- Roles & permissions
- Multi-country
Integrations
- Azure AD integration
- MS Teams integration
- Slack integration
Security & IT
- RBAC
- SSO/SAML
- Data residency region
Compliance
- GDPR
- ISO 27001
Data & API
- API
Pricing Model
Per user
Pricing is billed monthly based on the selected number of users; currencies shown: EUR, GBP and USD; prices exclude VAT. Additional reward redemption or related fees may apply. Setup is free, and self-onboarding takes approximately 20 minutes.
Implementation
Teams can start recognizing within minutes after self-onboarding.
Support
Email · Dedicated account manager
SLA: The terms state 99% annual average software availability. Incidents can be reported and resolved Monday to Friday, excluding nationwide German public holidays, from 9:00 a.m. to 6:00 p.m. German time. Severe incidents are generally resolved within 8 service hours; other significant incidents within 16 service hours.
Dedicated account management listed for Premium. Public pages list a contact form and office phone number.
Integrations
Microsoft Teams
OtherApp integration (available on Enhanced plan).
Slack
OtherApp integration (available on Enhanced plan).
Office 365
OtherIntegration (available on Enhanced plan).
Encore API
APIAPI suite available on Premium plan.
Microsoft 365 (Azure AD)
SSOSSO via Microsoft 365/Azure AD.
SSO provider.
