Echometer
The smartest way for busy team leads to improve their team's delivery
Echometer is a SaaS solution for leaders of agile teams that offers interactive, psychology-based team retrospectives, one-on-one meetings, health checks, and action item tracking. Surveys can gather feedback before discussions and retrospectives; health checks provide insight into how teams evolve over time. The company was founded in 2019 as a spin-off from the University of Münster and is headquartered in Münster. The cloud-based software is hosted on servers in Germany.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001 (Rechenzentrum/Open Telekom Cloud)
- ISO 27001
Data & Hosting
Data residency
Germany (Open Telekom Cloud, Magdeburg and Biere data centers, Twin-Core).
Hosting
Login methods: Email + password, Google OAuth, SAML SSO (enforceable). No on-premises option available (cloud-only).
Retention & deletion
Audio is stored only for the duration of processing and deleted immediately after transcription. Transcripts and AI-generated content remain until the associated 1:1 series is deleted. All other workspace data is deleted no later than two months after the workspace is terminated, or earlier upon request.
GDPR-compliant; TOMs in the DPA. OpenAI Ireland Ltd. acts as a data processor for AI functions; processing may also take place in the U.S. in accordance with the OpenAI DPA; customer data is not used for training purposes.
Feature Scope
- 50+ retrospective templates for various contexts, including Keep/Stop/Start, Sailboat, and many more
- Integrated, flexible whiteboards, including reusable templates for creative workshops
- Optional pre-retrospective surveys to gather team feedback before the retrospective
- Interactive, guided facilitation; also suitable for less experienced facilitators
- Team health checks (including workspace/team health) for continuous measurement of team factors
- ROTI (Return on Time Invested) survey to measure meeting value
- Action item tracking and automatic documentation with a retro archive
- Traceability and trend analysis of team development over extended periods
- Guest access for participants to ensure Retros can take place without barriers
- Supported usage scenarios: remote, hybrid, on-site; asynchronous Retros also possible (according to user quotes)
- Integration: Jira (synchronization/tracking of tasks from retrospectives, according to customer feedback)
- Languages (website/product localization visible): German, English, Danish, Spanish, Finnish, French, Italian, Japanese, Norwegian, Dutch, Polish, Portuguese, Swedish, Turkish, Ukrainian
Pricing hints: Indications of a freemium model: “Free Retrospective Tool” and a separate “Pricing” section for the Retrospective Tool and 1:1 Tool.
Implementation hints: However, the tool emphasizes quick preparation/start of retrospectives (templates, guided facilitation).
Support hints: Several user quotes mention “fast” or “extremely good” support.
Integration hints: Explicitly mentioned: Jira integration (according to customer feedback).
1:1 meeting software (selected features): - Agenda and note management: Interactive, synchronized agenda; collaborative notes from managers and employees; private notes per person. - Template library: Informed questions/templates including visual “conversation starters”; fully customizable. - Transcript & AI summary: Audio transcript of the conversation; automatic summary and task extraction. - Integrated AI Coach: Provides facilitation and coaching tips based on the transcript (e.g., open-ended questions, speaking time distribution, structure). - Check-ins (scale surveys): Measurement of sentiment/development KPIs; trend analysis in the History/Analysis dashboard. - Hashtags: Tag and filter recurring topics and employee goals (e.g., for annual reviews). - Tasks/Action Items & automatic email reminders; display of open tasks in follow-up meetings. - All-in-one dashboard: Overview of tasks and check-in results. - Calendar integration: Microsoft/Outlook calendars synced in real time; Google Calendar in development (announced Jan 2026, expected Feb 2026). - Access: Browser-based, desktop, and mobile. - Admin & scalability: Central dashboard, clear user/admin management (workspace/team admins), suitable for multiple managers. - Security/SSO: Login with Google; SSO (Single Sign-On) in paid plans. Retrospective Tool & Team Health Checks: - Standalone retrospective tool for planning/facilitating retrospectives; Track team development via health checks; tight integration with 1:1 tool (within a workspace). Security & Data Protection: - Encryption in transit and at rest; hosting/data storage on servers in Germany; GDPR-compliant. Languages: - 1:1 tool available in German and English; additional languages available upon request/depending on the version. Sources: https://echometerapp.com/en/faqs/is-echometers-1-on-1-meeting-software-secure-and-dsgvo-compliant/; (additional 1:1 FAQs on the same page, calendar integrations/languages/features)
Pricing details: 1:1 tool: - Free Plan: Unlimited 1:1 meetings for up to 2 employees per manager. - Paid plans: €29 per manager/month (annual) or €35 per manager/month (monthly). - Billing applies only to managers; employees use the tool for free. Currency: EUR. Source: 1:1 FAQ “What is the price…” on https://echometerapp.com/en/faqs/is-echometers-1-on-1-meeting-software-secure-and-dsgvo-compliant/
Security features: Encryption in transit and at rest. – Data residency: Stored on servers in Germany. – GDPR-compliant. – SSO (Single Sign-On) in paid plans; login with Google available. – Explicit consent required for transcription: Each party initiates their own transcription; no recording without consent. – Proof of trust: Several European financial institutions chose Echometer due to its strict security measures. Sources: https://echometerapp.com/en/faqs/is-echometers-1-on-1-meeting-software-secure-and-dsgvo-compliant/; 1:1 FAQ on SSO/Google Login/Transcript Consent
Compliance hints: GDPR-compliant. – Source: https://echometerapp.com/en/faqs/is-echometers-1-on-1-meeting-software-secure-and-dsgvo-compliant/
Implementation hints: Very beginner-friendly; simple onboarding; first 1:1 meetings possible in just a few minutes. – Browser-based (desktop & mobile). – Source: 1:1 FAQ “Do you need a lot of user support or training…” and “Can I also access…” on the FAQ page
Support hints: Self-service & community: Help Center, FAQs, blog, e-books, Slack community, Reddit community. – Contact & free online demo available. – Sources: https://echometerapp.com/de/team/ (footer navigation) and FAQ page
Integration hints: Microsoft/Outlook Calendar (recurring events synced; scheduled changes are carried over). – Google Calendar: In development (as of Jan 2026; expected Feb 2026). – Login with Google; SSO in paid plans. – In-product integration: Echometer 1:1 tool integrated with Echometer Retro tool in the same workspace. Sources: 1:1 FAQ on calendar integrations/SSO at https://echometerapp.com/en/faqs/is-echometers-1-on-1-meeting-software-secure-and-dsgvo-compliant/
Sources: Pricing/Features, Security/GDPR & Calendar/Languages/Setup in FAQ EN
- Templates: 80+ psychologically curated conversation starters; customizable 1:1 templates.
- Collaboration: Shared meeting notes with live sync of content and cursors; private notes per participant; flexible rich-text editor (images, @mentions, etc.).
- Tasks & Tracking: Action item tracking, follow-ups, dashboard for tasks and trends; automatic identification of to-dos from AI summaries.
- Feedback & Trends: Check-ins (scale ratings, including self- and peer-assessment), history in the analytics dashboard; hashtags for goals/topics; history dashboard.
- AI Features: AI transcription, AI summarization; integrated AI coach with moderation/coaching tips for leaders; AI only when actively triggered; full deactivation of OpenAI integration possible.
- Calendar: Integration with Microsoft/Outlook; Google Calendar listed; synchronization of recurring events. Note: EN-FAQ lists Google Calendar as “in progress” (Jan 2026, planned for Feb 2026).
- Security: Encryption in transit & at rest; hosting in Germany (Open Telekom Cloud, Twin-Core DC Magdeburg/Biere); role and permission model (workspace/team admins); SSO in paid plans, SAML SSO in the Business plan; login with Google; documented consent for transcription (only the speaker starts their own recording).
- Compliance & Data: GDPR-compliant; Data Processing Agreement (DPA) included; data residency in EU/DE; no on-premise version (cloud-only).
- Usage & UX: Browser-based (desktop/mobile), quick onboarding, automatic email reminders.
Pricing details: Model: Per seat (Facilitator license = manager); employees free. Sources: Pricing & FAQ
- Starter (free): Unlimited 1:1 meetings with up to 2 people; full functionality including calendar integrations.
- Pro: €29/Facilitator/month with an annual contract or €35 monthly.
- Business: €49/Facilitator/month with an annual commitment or €60 monthly; minimum of 3 licenses; SAML SSO; custom contracts/agreements; payment by invoice; prioritized support.
- Discounts: available for 10+ Facilitator seats with an annual commitment.
- Management/Purchase: Self-checkout in the workspace; various payment methods; cancellation at any time via self-checkout (special case: manual SaaS contracts with individual terms); option to designate a buyer as workspace admin.
Security notes: Encryption: Data transmitted and stored in encrypted form. Sources: Pricing/FAQ Security & Location, FAQ EN
- Hosting & Data Residency: Open Telekom Cloud, data centers in Germany (Magdeburg, Biere); EU/DE data storage.
- Access/Identity: SSO in paid plans; SAML SSO in the Business plan; Login with Google; role-based authorization model (Workspace/Team Admin, User).
- AI & Data Protection: OpenAI integration can be optionally disabled; processing only upon active triggering; transcription only with documented consent from the respective speaker.
- Architecture: No on-premise version (cloud-only).
Compliance notes: GDPR-compliant; DPA available and included upon subscription. - Data stored in the EU/Germany. Sources: Pricing/FAQ GDPR & AVV, GDPR & Security page linked in FAQ
Implementation notes: Setup/Onboarding: Very beginner-friendly; first 1:1 session possible in just a few minutes; browser-based (desktop/mobile). Sources: Pricing/feature list, FAQ EN Onboarding/Calendar
- Integration: Calendar sync (Outlook; Google Calendar mentioned/rollout); self-checkout in the workspace; admin roles configurable.
- Migration: Smart import of existing notes from previous meetings.
- Timeline: Quick start emphasized.
Support hints: Channels: Contact form/send message; demo appointments available; Help Center & FAQs; Communities (Slack, Reddit). - Prioritization: Prioritized support included in the Business plan. Sources: Pricing page
Integration hints: Calendar: Microsoft/Outlook integration; Google Calendar mentioned (EN-FAQ: in development as of Jan 2026, planned for Feb 2026). Sources: Pricing/Features, FAQ EN Integrations
- Auth/SSO: Login with Google; SSO in paid plans; SAML SSO in the Business Plan.
- AI: OpenAI-powered AI features (can be disabled as an integration).
Features at a Glance
Analytics
- Dashboards
Mobile
- Responsive UI
Security & IT
- SSO/SAML
- RBAC
- Data residency region
Core HR
- Roles & permissions
Data & API
- Data export
Compliance
- GDPR
- DPA available
- ISO 27001
Performance
- Goals/OKRs
Pricing Model
Per user
Plan 1: Per user – Generous free plan: Unlimited 1:1 meetings are free for managers with up to 2 employees. Paid plans: €29 per manager/month with annual billing or €35 per manager/month with monthly billing. Only managers need licenses; employees are free. SSO is available in paid plans. Plan 2: On request – Freemium indications (“Free Retrospective Tool”). Standard billing model since March 2023: team licenses (each active team is a billing unit). Archived teams are not billed.
Implementation
SAML-SSO Configuration in the Workspace Integration (Business/Enterprise).
Support
Email (support@echometer.de / privacy@echometer.de) · Help Center (Guides & FAQs) · In‑App Feedback/Reporting · Community Slack · Contact Form/Demo Appointment
SLA: 98% uptime SLA (terms and conditions).
Time zones: Primarily EMEA (based in Germany)
Several customer reviews highlight the fast and excellent support.
Integrations
Jira
OtherSynchronization/Tracking of Tasks/Actions from Retrospectives.
SAML 2.0
SSOIdP-agnostic; included in the business plan; can be enforced
Google OAuth
SSOSign in with Google
OpenAI
OtherOptional AI features; acting as a data processor; can be disabled; no use of training data
Microsoft Outlook / Microsoft 365 Calendar
CalendarCalendar integration, including recurring events.
Google Calendar
CalendarMentioned; according to the EN FAQ, implementation is scheduled for January 2026, with a planned start date of February 2026.
Google Login
SSOOAuth-based login.
SAML SSO
SSOAvailable in the business plan.
