Deutsche Dienstrad Plattform
Deutsche Dienstrad — Your job. Your bike. Your bike lease.
Deutsche Dienstrad is an owner-managed mobility technology company and the digital marketplace for corporate bicycle and e-bike leasing in Germany. Through a fully digital platform, the company connects employers, employees, and regional specialty retailers, automates the entire leasing process, and offers access to over 250,000 bicycle models via MobilityHub. The platform is compatible with SAP and Workday, among others, and is designed to minimize HR and payroll effort.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001
Data & Hosting
Data residency
FROM
Hosting
HTTPS-secured, company-specific platform domain.
Feature Scope
Platform features: Company access with custom corporate branding; invitations for employees via link/email; optional two-step approval process (registration and offer approval); one-click offer approval with automatic contract generation; digital, legally binding signature (eSign) for staffing contracts; interactive, customizable dashboards (including open offers, registrations, company bike score); centralized contract and document management; integrated messaging feature for employees; location management (multiple locations under one company account); CO2 savings dashboard in tons/year; company, employee, and dealer logins; Pickup code for bike handover; very few clicks to approval; 100% digital, paperless; browser-based (PC/laptop/tablet/smartphone; e.g., Chrome/Firefox). Security & Data Protection: Password policy (≥8 characters, uppercase/lowercase letters, numbers, special characters), automatic session timeout; Company-specific platform domain with HTTPS; optional domain whitelist for employee registration; user-bound accounts, traceable activities; hosting on certified, secure servers in Germany. Compliance: Compliance with the GDPR, including technical and organizational measures (TOMs). Integrations/Ecosystem: Integration with local specialty retailers; access to MobilityHub (digital marketplace with >250,000 bicycles/e-bikes) for model/dealer search and orders; eSign process integrated.
Pricing hints: Leasing/usage model for company bikes; advertised as “100% cost-neutral” for companies.
Security hints: Password policy (≥8 characters, 4-of-4 requirement), automatic session timeout; HTTPS-encrypted, company-specific platform domain; optional registration only via predefined email domains; user-bound accounts with traceable order activities; Hosting on certified, secure servers in Germany.
Compliance hints: Compliance with the GDPR, including technical and organizational measures (TOMs); server location in Germany specified.
Implementation hints: Start by signing a framework agreement; the company is set up on the platform and receives login credentials; admin copies/sends registration link to employees; Employees register and submit quotes; company approves employees/quotes; retailer automatically receives order; pickup via pickup code. Browser-based, no installation required, runs on PC/laptop/tablet/smartphone with e.g., Chrome/Firefox.
Support hints: Phone support Mon–Fri 8 a.m.–6 p.m. (for customers: +49 9721 972 93-0; for specialty retailers: +49 9721 972 93-70); 24/7 service request, contact form; Help & FAQ available.
Integration notes: Seamless integration of bicycle retailers into the ordering/approval process; access to the MobilityHub (real-time marketplace with >250,000 bikes) for searching/reserving/ordering; integrated eSign process.
- Digital bicycle marketplace with live availability (>250,000 models) from regional/nationwide specialty retailers; selection in seconds. - Advanced filters (e.g., brand, bike type, color) for e-bikes, cargo bikes, mountain bikes, city bikes, and trekking bikes. - Select a preferred local retailer, add to cart, and order; alternatively, one-click reservation for test rides. - Real-time inventory transparency to secure sought-after models in a timely manner. - Access anytime, anywhere; close collaboration with >6,000 specialty retailers in Germany. - Integrated into the Deutsche Dienstrad platform ecosystem (registration via employer link; digital end-to-end process from selection to handover). - Languages/Region: Website in German, corporate site also available in English; focus on Germany. Security/Privacy: Login-based access; company states "highest data protection standards" on the website; Integrations (Ecosystem): Platform advertises 100% SAP and Workday compatibility for HR/payroll processes; the MobilityHub serves as a front-end marketplace within the same ecosystem. Sources: https://www.deutsche-dienstrad.de/mobilityhub, https://www.deutsche-dienstrad.de/en
Pricing hints: The MobilityHub itself is used as an access point within the Dienstrad leasing ecosystem; End users perceive prices/costs via leasing (salary conversion), with monthly payments depending on individual gross/net income and model; the company website shows sample monthly payments and dealer prices in EUR. Occasional promotions/offers for specific models (e.g., Rotwild promotional price of €5,990 until Nov. 6, 2025, on MobilityHub). Currency: EUR. Typical leasing term in this sector: 36 months (blog/general info). Sources: https://www.deutsche-dienstrad.de/en, https://api.deutsche-dienstrad.de/rotwild
Security notes: Public details regarding SSO, SAML, MFA, and encryption are missing from the MobilityHub website. Access is granted via a login/registration link through the employer (implicitly role-based access). The company generally refers to the highest data protection standards and links to a privacy policy page. Sources: https://www.deutsche-dienstrad.de/mobilityhub, https://www.deutsche-dienstrad.de/en, https://www.deutsche-dienstrad.de/datenschutz
Compliance hints: Link to privacy policy/legal notice. Sources: https://www.deutsche-dienstrad.de/mobilityhub, https://www.deutsche-dienstrad.de/datenschutz
Implementation hints: Process for employees: 1) Register via employer link, 2) Visit the MobilityHub Bike Shop, 3) Select & order or reserve a company bike, 4) Receive notification and pick up/have the bike shipped from the authorized dealer. Onboarding for users takes just a few steps; procurement timeline depends on dealer availability (live inventory displayed). On the corporate side, MobilityHub is part of the integrated Deutsche Dienstrad platform; the website highlights very low operational effort thanks to IT integration; general information suggests a quick start (e.g., “Get your company bike in 10 minutes” on the platform page). Sources: https://www.deutsche-dienstrad.de/mobilityhub, https://www.deutsche-dienstrad.de/en
Support information: Service hours: Mon–Fri 8 a.m.–6 p.m. (“50 hours of personal support for you”). Channels: Phone (customers: +49 9721 972 93-0; retailers: +49 9721 972 93-70), 24/7 service requests via contact form, Help & FAQ available. Time zone/region: Germany. Source: https://www.deutsche-dienstrad.de/mobilityhub
Integration hints: MobilityHub is embedded in the Deutsche Dienstrad platform (registration/ordering/transfer digital). Dealer integration is handled through the specialist dealer network (>6,000 locations). Sources: https://www.deutsche-dienstrad.de/en, https://www.deutsche-dienstrad.de/mobilityhub
Features at a Glance
Benefits
- Benefits enrollment
Analytics
- Dashboards
Data & API
- Data export
Mobile
- Responsive UI
Administration
- Audit trail
- Custom fields
Security & IT
- Audit logs
- Data residency region
- RBAC
Payroll
- Benefits/deductions
Compliance
- GDPR
Core HR
- Document management
- Employee self-service
- Manager self-service
- Workflows
- Multi-entity
- Roles & permissions
Recruiting & ATS
- E-signature
Pricing Model
Flat
Use of the platform is free for employers and employees. Leasing and service costs for company bikes are handled separately through leasing contracts and service packages. Marketed as “100% cost-neutral” for companies.
Implementation
Process: Sign a framework agreement → Company account is created → Admin distributes registration link → Employees register and submit quotes → Company reviews/approves → Order placed with retailer → Pickup using pickup code. Browser-based, no installation required.
Support
Phone · Web form/Email · FAQ/Help Center
SLA: Deutsche Dienstrad states that it responds to every inquiry within 24 hours.
Time zones: - CET/CEST (DE)
You can contact us 24/7 via the service request or contact form.
Integrations
MobilityHub
OtherDigital marketplace featuring over 250,000 bicycles and e-bikes for searching by model or dealer, making reservations, and placing orders.
Lokaler Fahrrad-Fachhandel (Partnernetzwerk)
OtherSeamlessly integrated into the ordering, approval, and handover process; pickup using a pickup code.
Integriertes eSign-Verfahren
OtherLegally valid digital signatures for staffing contracts.
SAP
HRISThe platform advertises 100% compatibility for HR/payroll processes; MobilityHub serves as the front end within the same ecosystem.
Workday
HRIS100% compatibility for HR/payroll processes, as advertised by the platform; reduced HR/payroll workload through IT integration.
Deutsche Dienstrad Plattform
OtherMobilityHub is an integral part of the ecosystem (registration, ordering, and digital handover all take place within the ecosystem).
Lokales Fachhandelsnetz (>6.000 Betriebe)
OtherDigital integration/partnership with national and regional bicycle retailers; real-time inventory and ordering/reservation processes.
