Culture Amp AI Coach
CultureAmp — The market-leading employee experience platform
Culture Amp is an employee experience platform that brings people science and AI together to improve engagement, performance, and development. Trusted by 6,500+ companies, it integrates with major HR SaaS/HRIS tools and offers secure, compliant infrastructure (SOC 2, ISO 27001, GDPR).
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- SOC 2 (Type I)
- ISO 27001 (referenced)
- ISO 27001
- SOC 2
Data & Hosting
Data residency
EU, US
Retention & deletion
Culture Amp stores customer data for as long as necessary to provide its services or until it receives a formal deletion request. Customers can request deletion at any time by emailing privacy@cultureamp.com. Third-party AI model providers do not retain customer data processed to generate a response.
Feature Scope
- Expert, people‑science grounded coaching: Uses proven coaching methodologies, frameworks, and tools; leverages Culture Amp’s 1.5B+ data points to guide toward best outcomes. • Turns insights into action: Surfaces key themes and focus areas from engagement surveys; converts them into step-by-step, impact-focused action plans. • Context-aware guidance: Integrates with Culture Amp engagement and performance data to deliver personalized, contextual insights and recommendations. • Communications drafting: Generates audience- and channel-specific messages (e.g., Slack for teams, detailed executive emails) to drive change. • Performance review acceleration: Summarizes prior reviews, peer feedback, shoutouts, and self-reflections; helps draft balanced, objective, and actionable reviews. • Conversation preparation: Confidential space to organize thoughts, identify questions, role play, and create follow-up communications. • Security & privacy: Robust security controls; SSO and encryption included; conversations stored within Culture Amp for anonymized analysis but remain private to the user; third‑party LLM is used but does not store submissions or use them to train models. • Compliance: Full GDPR and SOC 2 compliance; ISO 27001 and CCPA referenced; enterprise-grade security. • Integrations & extensibility: HRIS integrations (e.g., BambooHR one-way sync via Reports API with daily or manual sync and quick setup); Slack and Microsoft Teams integrations; Developer API for on-demand, secure data extraction to power custom reporting and dashboards; partner ecosystem. • Platform capabilities included with subscriptions: Multilingual platform; 1:1 templates; Shoutouts; Skills Coach for micro-learning. (AI Coach page: https://www.cultureamp.com/platform/ai/coach; Pricing/features: https://www.cultureamp.com/platform/plans-and-pricing; BambooHR integration: https://www.cultureamp.com/partner/bamboohr; API: https://www.cultureamp.com/platform/api)
Pricing hints: Quote-based; annual billing; pricing depends on employee count, product(s) selected, and service tier. Enterprise pricing available; bundling across Engage/Perform/Develop encouraged.
Security hints: SSO and encryption included; enterprise-grade security; conversations stored within Culture Amp and used only for anonymized analysis; user input sent to a third‑party LLM but not stored by that third party nor used to train their models. (https://www.cultureamp.com/platform/ai/coach, https://www.cultureamp.com/platform/plans-and-pricing)
Compliance hints: Full GDPR & SOC 2 compliance; ISO 27001 and CCPA referenced; SOC 2 Type I noted.
Implementation hints: Onboarding varies by service tier. Offerings include pre-launch review, results call with a People Scientist, one-on-one or group coaching, expert project management with Implementation (for 200–999 employees), and on-demand training resources. BambooHR HRIS integration setup is straightforward, typically completed in one sitting without technical support; supports manual or daily auto-sync via Reports API. (https://www.cultureamp.com/platform/plans-and-pricing, https://www.cultureamp.com/partner/bamboohr)
Support hints: 24/5 chat and email support for all customers; SMBs receive group Customer Success; mid-market (200–999) receive one-on-one Customer Success; enterprise (1000+) includes manager/executive trainings and additional coaching options; on-demand training resources available.
Integration hints: • HRIS: BambooHR (one-way sync from BambooHR to Culture Amp via Reports API; manual or daily auto-sync; quick setup). • Collaboration: Slack & Microsoft Teams. • API: Culture Amp Developer API for secure, automated data extraction and custom reporting. • Broader partner ecosystem available. (https://www.cultureamp.com/partner/bamboohr, https://www.cultureamp.com/platform/plans-and-pricing, https://www.cultureamp.com/platform/api)
Features at a Glance
Performance
- Goals/OKRs
Analytics
- Dashboards
Data & API
- Data export
- API
Integrations
- Okta integration
- MS Teams integration
- Slack integration
- Azure AD integration
Administration
- Audit trail
- Custom fields
Security & IT
- SSO/SAML
- MFA
- RBAC
- Audit logs
- Data residency region
Mobile
- Responsive UI
Compliance
- GDPR
- DPA available
- SOC 2
Talent
- Skills management
Pricing Model
On request
Price on request. AI Coach is included in every Culture Amp subscription. Pricing depends on employee count, the product selected, and the service tier; billing is annual.
Implementation
Support
Email · Cat
Integrations
BambooHR
HRISOne‑way sync from BambooHR to Culture Amp using BambooHR Reports API; manual or daily auto‑sync; quick setup.
Slack
CollaborationUsed for channel‑specific manager communications and updates.
Microsoft Teams
CollaborationUsed for channel‑specific manager communications and updates.
Culture Amp Developer API
APIOn‑demand, secure data extraction to power custom reporting and dashboards.
Culture Amp Platform (Engage, Perform, Develop)
OtherAI Coach is context‑aware and integrates with Culture Amp engagement and performance data to personalize guidance.
