Auntie
Healthy minds, brighter business.
Auntie Solutions Oy provides online, confidential mental wellbeing support for employees and leaders through thematic 1:1 session packages delivered by 130+ trained mental health professionals. Available in 25+ languages, Auntie helps reduce stress, build resilience and improve performance. The service is ISO/IEC 27001:2022 certified, GDPR-compliant, and includes Auntie Insights for HR with anonymized data and benchmarks. Employees typically get access within 1–3 business days.
Security & Compliance
Security and privacy are top priorities.
Security Features
Certifications
- ISO 27001 (ISMS, zertifiziert durch Kiwa; regelmäßige externe Audits)
- ISO 27001
- SOC 2
Data & Hosting
Data residency
European Union
Hosting
Emphasis is placed on security and confidentiality commitments.
Retention & deletion
Data for active MyAuntie users is retained for the duration of the customer relationship. Inactive accounts are anonymised or deleted 24 months after the last activity. Marketing contact data is retained until the person unsubscribes or the data becomes obsolete.
ISO 27001 certification has been obtained.
Feature Scope
- Thematic conversation packages: Each package includes 5 × 45-minute online 1:1 sessions with an Auntie Professional plus reading materials and exercises. Evidence-based methods: ACT, solution-focused therapy, positive psychology. Packages span Psychological Support (e.g., Stressed Out, Bounce Back, Building Bridges, Overachiever, Lost in Transition, Sleepless in Seattle, Feeling Down, Back to Business, Loveboat Sinking, S.O.S.), Coaching & Development (Leading Me, Building Me, Good to Great), and Leadership/Teams (Born to Lead, Dream Team in Process, Building Bridges Together, Bounce Back Together, Leader in Rough Waters). • MyAuntie platform: Access to interactive content, exercises, and personal video sessions. • Auntie Insights (HR): Anonymized utilization dashboards for HR/managers showing usage, popular packages, satisfaction, and overall employee sentiment/"thinking". • Access and scale: Online delivery, 130+ qualified professionals, available in 25+ languages, global coverage; employees typically matched within 1–3 working days. • Confidentiality: 100% confidential sessions; no personal information shared with employer. • Security: ISO 27001–certified ISMS by Kiwa with regular external audits. • Rollout support: Customer Happiness Team assists with communication and implementation. • Outcomes highlighted: reduced stress, increased resilience and motivation, positive employer perception.
Pricing hints: Described as flexible and scalable pricing options; package-based 1:1 session bundles (5 × 45 min) with organizational signup. Contact sales/book a call.
Security hints: ISO 27001–certified ISMS (certified by Kiwa) with regular external audits; sessions are 100% confidential; anonymized data in HR dashboards.
Compliance hints: ISO 27001 certification stated.
Implementation hints: Suggested rollout flow: 1) Speak with Auntie to assess needs; 2) Choose a suitable model (flexible/scalable pricing); 3) Customer Happiness Team supports internal comms; 4) Employees access MyAuntie and book packages; 5) HR/managers view anonymized insights. Employee access typically within 1–3 business days after signup/matching.
Support hints: Customer Happiness Team supports implementation and communications. Contact via website and regional email (e.g., germany@auntie.io). Self-serve resources include FAQ, Guides, Webinars, Blog. Global language coverage (25+).
Integration hints: Auntie Insights is an internal analytics feature for anonymized usage reporting.
- Evidenzbasierte Methoden: Akzeptanz- und Commitment-Therapie (ACT), lösungsorientierter Ansatz, Positive Psychologie. Studien belegen Wirksamkeit von ACT für vielfältige Themen des psychischen Wohlbefindens.
- Ziel: Aufbau psychologischer Flexibilität; Handeln nach eigenen Werten/Zielen auch in herausfordernden Situationen; Fokus auf beeinflussbare Faktoren und Akzeptanz des Nicht-Beeinflussbaren.
- Angebotsform: Strukturierte Auntie-Pakete (präventive, kurzzeitige Unterstützung).
- Delivery-Team: Internationales Netzwerk qualifizierter Mental Wellbeing Professionals (u. a. Psychologen, Kurzzeittherapeuten, Psychotherapeuten); karriereorientierte Pakete durch Coaches.
- Qualitätssicherung: Umfassende Einführung in die Auntie-Arbeitsweise; Package-Leitfäden und spezifische Ansätze zur Unterstützung der Arbeit; jährliches externes Informationssicherheitstraining für Professionals.
- Sicherheit/Compliance: Hinweis auf jährliches Informationssicherheitstraining für Fachkräfte.
- Integrationen: Verweise auf MyAuntie und Auntie Insights (HR) im Navigationskontext, jedoch ohne technische Integrationsdetails auf dieser Seite.
- Sprachen/Regionen: Website in DE/EN/FI/SV/NO verfügbar.
Security hints: Jährliches externes Informationssicherheitstraining für Auntie Professionals erwähnt.
Implementation hints: Professionals erhalten umfassende Einführung/Leitfäden zur Qualitätssicherung.
Support hints: Allgemeine Kontakt- und Support-Hinweise (Support, MyAuntie, FAQ, Kontakt; E-Mail germany@auntie.io). Keine SLA-/Verfügbarkeitsangaben.
Integration hints: Navigationshinweis auf Auntie Insights (HR) ohne Integrationsdetails.
Features at a Glance
Analytics
- Dashboards
Compliance
- ISO 27001
- GDPR
Security & IT
- RBAC
- Data residency region
Pricing Model
On request
Flexible, scalable corporate contracts; package-based 1:1 bundles (five 45-minute sessions per thematic package). Contact sales or book a meeting.
Implementation
Recommended Process: Needs Assessment → Select a Plan → Internal Communication with Support → Employees Book Packages in MyAuntie → HR/Management Receives Anonymized Insights.
Support
Email · Website/Contact Form · Self-Service: FAQs, Guides, Webinars, Blog
Time zones: Global
SLA and specific service hours available upon request. Global support provided by multilingual professionals and a centralized customer happiness team.
Integrations
Whereby
OtherSecure video conferencing for one-on-one online sessions; sessions are not recorded.
MyAuntie
OtherProprietary (first-party) employee portal; no technical integration details are provided on the page.
Auntie Insights (HR)
OtherProprietary (first-party) HR insights/reporting; no integration or API details on the page.
